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Add ParaChat LiveHelp to your own web site, and finally achieve the advantage over your competitors
that you've been seeking. Your agents connect instantly with the visitors that are on your web site right now,
and provide the real-time sales and support that visitors are expecting. ParaChat LiveHelp not only includes
live, one-to-one chat at the moment when visitors are browsing your web site, it also offers real-time monitoring and statistics, site analytics, customer call-back, prospect tracking, proactive
engagement chat, and virtually everything needed to most effectively know and engage your customers
at the most strategic moments. Don't be blind any longer. Request
a free evaluation, and take the first
step in converting previously unknown visitors into happy, long-term customers.
For a moment, assume that you walk into a traditional, brick-and-mortar store. Imagine your reaction
if no store agent was available to assist you with even the most basic of questions. Would you take
your chances in the self-serve check-out lane, and hope your purchase just works out? Probably not.
Yet, that is what purchasing from most web sites is like today. Eliminate customer uncertainty from
your online business with ParaChat LiveHelp by allowing customers to ask your agents for assitance
right when they need it, or even have your agents pro-actively ask customers if they need help.
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Upon receipt of your order, a link to the ParaChat LiveHelp client download, accompanied by
connection details, will be issued by email (or download ParaChat LiveHelp now by requesting
a free evaluation). Each agent
will download the ParaChat LiveHelp client to their Windows computer, and install it using a
standard, easy-to-use installation wizard. The ParaChat LiveHelp client is used by each agent
to live chat with visitors to your web site, to monitor web site traffic, and to view your web
site analytics. Your customer does not need to download or install any special software or
plug-ins in order to communicate with your agent(s).
Copy the tracking code included with the ParaChat LiveHelp client, and paste the code into the
web pages where you would like to monitor web site traffic, and/or display a click-to-chat image
to your customers. Once the code is embedded, you will begin to see visitors appear in your ParaChat
LiveHelp client. Just right-click on a visitor to view details about that visitor, or to send a
pro-active chat invitation. Visitors will be able to click the "Live Help: Available" link to start
a chat session with an agent. You will also begin to accumulate web site analytic data that is
visible to agents in real-time, if you have ordered this option.
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ParaChat LiveHelp Example
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Key Features
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 Live, One-To-One Visitor Chat
Live, Proctive Visitor Engaging
Live Click To Call Back
Prospect Detection
Live Visitor Statistics
GEO-IP (Actual Visitor Location)
Web Reports & Analytics ($)
Real-Time Language Translation ($)
SMS Message Alerts For Prospects, Customers & Chat Requests ($)
Real-Time Error & Exception Alerting
Click Fraud Detection
Hacker Detection
All Features...
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ParaChat LiveHelp Example
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LiveHelp Really Works, Saves Time & Money
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Increased Customer Confidence
Effectively Close A Sale
Proactively Work Sales Leads
Your Web Site Works For You
Another Contact Method For Customers
Benefit By Knowing Your Visitors
Serve More Global Markets With Live Translation
Increased Return On Search Marketing Investment
Free Communication Opportunity
Lower Support Costs
Lower Overhead
Reduce Customer Wait Times
Quickly React To Changes In Web Site Usage
Fix Site Errors Before Customers Find Them
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ParaChat LiveHelp Example
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